Cookie Policy for Signomate

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies help us to operate our digital-signature platform Signomate (the "Service"), understand how you use our Service, and improve your experience.

This Cookie Policy explains how PVBC AB (Org. No. 559317-7107), referred to as "Signomate," "we," "us," or "our," uses cookies and similar tracking technologies on our Service. Our registered address is Egnahemsvägen 22, 413 21 Gothenburg, Sweden.

2. How We Use Cookies

We use cookies for a variety of reasons detailed below, including to operate the Service, understand how visitors engage with our platform, facilitate payments, and for advertising purposes. We use both first-party cookies (set by us) and third-party cookies (set by external services we use).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for you to browse the Service and use its features, such as accessing secure areas of the site, user authentication, session management, and processing electronic signatures. Without these cookies, services you have asked for, like processing payments or signing documents, cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet. Consent is generally not required for these cookies under GDPR, but we inform you about them.

• Session Cookies: Maintain your login state and ensure the integrity of your session as you navigate the Service.
• Security Cookies: Help identify and prevent security risks. For example, they may be used to store your session information to prevent others from changing your password without your username and password.
• Stripe (Payment Processing): Some cookies set by our payment processor, Stripe, are strictly necessary for processing payments securely, preventing fraud, and ensuring the operational integrity of the payment gateway. These are essential for completing transactions on our Service.

3.2 Functionality Cookies

These cookies allow our Service to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. The information these cookies collect may be anonymized, and they cannot track your Browse activity on other websites.

• Preference Cookies: Store your preferences regarding the Service's appearance or behavior.

3.3 Performance and Analytics Cookies

These cookies collect information about how visitors use our Service, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor directly. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our Service works. We will only set these cookies if you give us your consent.

• Google Analytics: We use Google Analytics to understand how our Service is being used. Google Analytics collects information such as how often users visit the Service, what pages they visit when they do so, and what other sites they used prior to coming to our Service. We use the information we get from Google Analytics only to improve our Service. Google Analytics collects only the IP address assigned to you on the date you visit the Service, rather than your name or other identifying information. We may anonymize IP addresses within Google Analytics. Google's ability to use and share information collected by Google Analytics about your visits to our Service is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent your data from being used by Google Analytics by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

3.4 Targeting or Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. We will only set these cookies if you give us your consent.

• Meta Pixel (Facebook Pixel): We use the Meta Pixel to measure the effectiveness of our advertising campaigns on Meta platforms (Facebook and Instagram), to understand conversions from our ads, to build targeted audiences for future ads, and to re-engage users who have already shown interest in Signomate. The Meta Pixel may collect or receive information from our Service and elsewhere on the internet and use that information to provide measurement services and target ads. For more information on Meta's data practices and to manage your preferences, please visit Meta's Data Policy and Ad Preferences: https://www.facebook.com/about/privacy/ and https://www.facebook.com/ads/preferences/.

3.5 Payment Processor Cookies (Stripe)

Our payment processing partner, Stripe, Inc. ("Stripe"), uses cookies to enable secure payment processing, prevent fraud, and ensure the functionality of their services when you make payments through Signomate. These cookies may be essential for completing transactions or may be used by Stripe for their own analytics and operational purposes. We do not control Stripe's use of these cookies.

For more information on how Stripe uses cookies, please review Stripe's Cookie Policy: https://stripe.com/legal/cookies-policy and their Privacy Policy: https://stripe.com/privacy.

4. Third-Party Cookies

Please note that third parties (including, for example, advertising networks like Meta, analytics providers like Google Analytics, and payment processors like Stripe) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies, targeting cookies, or essential operational cookies for their services. We encourage you to review the cookie and privacy policies of these third parties for more information on their practices.

5. Your Choices and Managing Cookies

You have rights regarding the use of cookies on our Service.

• Cookie Consent Tool: When you first visit our Service, you may be presented with a cookie consent banner or tool. This tool allows you to choose which categories of cookies (except for Strictly Necessary cookies) you consent to. You can typically change your preferences at any time by accessing this tool again (e.g., via a link in the footer of our website or in your account settings: `[Link to your Cookie Preferences/Consent Management Tool]`).
• Browser Settings: Most web browsers allow some control of most cookies through the browser settings. You can set your browser to block certain cookies or to alert you when a cookie is being set. You can also delete cookies already stored on your device. Please note that if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our Service, or some features may not function correctly. You can find out how to manage cookies on popular browsers by following these links:
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari
• Opting Out of Specific Cookies:
  • As mentioned above, you can opt-out of Google Analytics tracking by using their browser add-on.
  • You can manage your preferences for Meta (Facebook) ads through your Facebook ad settings.
  • For information on Stripe's cookies and any choices they provide, please refer to their cookie policy linked above.

Please be aware that restricting cookies may impact the functionality of our Service.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we update our Cookie Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will revise the "Last updated" date at the top of this Cookie Policy.

7. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at: